About Us

Z-Solutions, is a Locksmith company, which started out as a small local family business and has now grown into a large company which provides full locksmith services for all of the East Bay.

A major reason for our growth is due to our continued customer response, if it be from the positive customers recommending our services or from the many satisfied returning customers. This is because every one of our customers receives personal, professional and reliable service every time.

When our company started, with just a small staff, we all agreed to establish a warm family environment between all the workers. This approach has been maintained, throughout the company's existence and growth. This means, that each of our employees receive personal treatment and attention at all phases of his employment, especially in his professional training. This invokes the worker to develop and produce a high level of service awareness. This, in turn, produces the high level of service that all our customers receive regularly.

All of our service employees go through a rigorous locksmith training program,
prior to going out into the field. In addition, all our new service technicians are accompanied by an experienced technician for a period of up to 3 months. This ensures that our customers receive the proper professional service, providing fast complete solutions to the customer's problems. The results are that Z-Solutions provides the highest quality locksmith service in the area.

As a growing company, it is extremely important to stay fully aware and totally updated in all the latest information and advancements that relate to the locksmith and security fields. This awareness covers the various sectors, whose technologies differ, such as private homes, automotive, industrial and others. In today's quickly changing market, new techniques, equipment and products replace the previous generation almost over-night. Our company maintains a program which continuously keeps all our service technicians up-to-date, by providing periodic training sessions. In this way, we can always support our clients with the best solutions they need.

Today, our company provides services to all the regions in the East Bay. Z-Solutions is constantly growing and we intend to maintain this trend, thanks to our loyal customers. With this growth, we will continue to preserve our level of personalized, courteous and professional service to all our customers, equally. We will continue to stand by the values and principles on which this company was founded, as a family business.

Z-Solutions provides "Mobile" locksmith services as well as 24/7 emergency services oriented for the residential, commercial and automotive sectors. If you are locked out from your home, car, office or have any locksmith related problem, then we are your problem solver. We respond within 10 to 15 minutes upon receiving your service request. We provide "same day" service. A scheduled service appointment, can be made, for any time, during office hours.

The most important aspect, for our company, is ensuring that our customer will receive courteous and reliable service in the most professional manner as soon as possible. We know how difficult it is to find people who are capable in providing good professional service at all times. They must be professional, reliable and courteous, especially when they are needed the most, during an emergency or for any other situation, if it be your business, home or car.

Our goal is to ensure that Z-Solutions will be your choice in selecting a locksmith service company and becoming our regular customer. Also, you will confidently recommend us to your friends and acquaintances, knowing that you put them in good hands.

Our technicians will present and explain to the customer the various solutions and products available to him. He will also provide the respective costs for each solution. The customers will be able to make the proper decision, which provides him with the best solution for his home or vehicle.

Z-Solutions customers are always its highest priority. We want to know their opinions on our company. The customer reviews, good or bad, are always useful in making adjustments and improvements in our services. We want to provide the best service in the market. We strive for excellence.

All our technicians are licensed and fully insured. They are required to know all the company's procedures and are updated about any changes in the company and the market.

All technicians undergo periodic evaluations in order to ensure that they provide the level of service required by our company as well as to ensure that our customers are fully satisfied.

It is very important to our company that all our customers receive the highest quality service and all the work is performed properly. Therefore, we randomly call our serviced customers, to en-quire about their service experience. This way, we can always give our customers the best service which they expect.

At Z-Solutions, we are aware that the locksmith market is extremely competitive; therefore we keep our prices attractive to our customers.